Terms and conditions of purchase

PURCHASE PROCESS: 

In accordance with article 27 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), the different procedures to celebrate the online contract are stated. In accordance with article 27.1.b of the aforementioned Law, RECYCAS will file the electronic document in which the contract is formalized and it will be accessible to the user upon request. RECYCAS will send a copy to the client once the purchase process is finished, also attaching a copy of this document (general purchase conditions, withdrawal document and if the product has been paid before leaving our facilities, the purchase invoice).

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GENERALITIES: 

As a general rule, placing an order at RECYCAS implies acceptance of these general conditions of sale reflected in this document. The Client declares, under his responsibility, to have read and understood these terms and conditions of sale and to accept them. No stipulation made by the client may differ from those of RECYCAS if they have not been expressly accepted by our online sales department.

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ORDER METHOD: 

Customers have various ways to place their orders: 

1. Online: throughwww.recycas.com  

2. By email to: info@recycas.com  

3. By phone: 604 063 774 – 604 014 133

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PRICES: 

All the prices shown in the product sheet include the21% VAT. Prices are expressed in euros (€). The applicable price will be the one stated at the time the customer made the purchase. The published prices are valid until the end of the validity of the offer.

The company reserves the right to change the prices of the products without prior notice. 

 

PAYMENT METHODS: AGAINST DELIVERY

In this way they can make the cash payment of the item to the courier. This modality will only be available for all shipments made within the territory of the CAutonomous Community of Galicia.

 

DELIVERY TIMES: 

RECYCAS does not send any product or order until we verify the payment of the invoice. Shipments will be accompanied by your invoice or order confirmation (electronic document)

RECYCAS makes shipments by different transport companies, in a maximum of 15 days since the closing of the sale.

RECYCAS is not responsible for the delivery of the merchandise at home and for possible delays in the delivery period. If the customer observes any anomaly in the package delivered, please state your claim on the delivery note and also indicate the phrase "pending verification" on the delivery note. Then inform us of the anomaly as soon as possible, within 24 hours of delivery (article 952.2 of the commercial code). 

RECYCAS can change at any time and without prior notice the conditions in the delivery times. Please visit this section frequently.

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SHIPPING COSTS: 

The shipping costs stipulated by RECYCAS for the provinces of A Coruña, Pontevedra and Lugo belonging to the C.Autonomous Community of Galicia are free, for the rest of the national territory it would be calculated at the time of acceptance of the order.

The delivery will be considered made at the moment in which the carrier has made the products available to the client, the latter has signed the delivery receipt document and made the payment. It is the customer's responsibility to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document. If there is any anomaly in the receipt of the merchandise, the client has 24 hours to make a claim to the transport company.

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RIGHT OF WITHDRAWAL: 

RECYCAS understands by return the return of the product or products purchased by the customer and its subsequent refund (Right of withdrawal). RECYCAS understands by change the replacement of the product by another equal or different. Clients have 14 business days (In compliance with Chapter II of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws in its article 71.1), from the receipt of the merchandise to be able to make the change or return. Once the material has been verified and if everything is correct, the entire amount paid by the customer will be refunded within a period not exceeding 30 days (including shipping costs of the purchase). In compliance with article 73 of chapter II of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, the expenses of return to the use the right of withdrawal are the responsibility of RECYCAS / the client. 

If you wish to exercise the right of withdrawal, you can find the form to fill out at the end of this document.

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CHANGE POLICY: 

RECYCAS understands by change the replacement of the product by any other. Customers have 15 calendar days from the receipt of the merchandise to make any change. 

The procedure to follow in the changes will be the following: Sending an e-mail to info@recycas.com. It is necessary to tell us that it is a change, the date of purchase, order number and the reasons for the change or return. You must indicate the product or products you wish to receive to know its current availability. RECYCAS will estimate if it is within the established legal deadlines or commercial guarantee that RECYCAS gives to its clients.

The package must contain the original packaging, labels, user manuals and guarantees. The product must be unused, in the original packaging and with all its accessories and attached documentation. Once the package arrives, we will check that the product does not have any type of damage and has not been used. If the product is in perfect condition, we will proceed to change it immediately. If, on the contrary, we detect an anomaly, the client will be informed of said incident. 

RECYCAS will return the initial shipping costs, being the customer the cost of shipping the product from his home to the store headquarters (return costs). 

RECYCAS Does not accept changes to postage due. 

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WARRANTY: 

According to current consumer regulations and other complementary laws, you have a legal guarantee in the event that the goods delivered are defective or do not meet the specifications indicated in the contract and it is necessary to repair, replace, reduce or refund the price paid. In these cases, we will find the ideal solution so that you can dispose of the product in optimal conditions or you can return it if you wish.

The guarantee of the products purchased will be your purchase invoice.

The start of the warranty period begins with the date of delivery of the product. Defects or damage that may arise from incorrect handling of products and materials or wear and tear caused by normal use are not included in the warranty. The warranty documentation included by the manufacturers is mandatory reading by the buyer. Warranty documents may include or exclude limitations on product warranty coverage. Any incident or anomaly during the warranty period must be indicated by email a info@recycas.com. 

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TERMINATION OF THE CONTRACT: 

In accordance with article 60.2.d of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI), the procedures available to the consumer to terminate the contract are stated.  

The customer who has confirmed the order in the purchase process may cancel the order in the following situations:

A) Decide after the purchase to back out: You must notify us before the merchandise leaves our facilities. If you have paid for the product, you must notify us as soon as possible.

B) He decides to back out while the shipment of the merchandise is already done. You must use the right of withdrawal upon receiving the product.

C) RECYCAS does not have the product. We may not have the product at the time of purchase, we will try to get it in the minimum period of time or choose another product. The customer can decide to cancel the order. 

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RECORDOF THEUSER: 

The formalization of any commercial relationship with RECYCAS through this web page requires the prior registration of the client or user. The client acknowledges and affirms that the data is his, true and real by sending the registration form. 

As a registered user. You declare to be of legal age and have sufficient legal capacity to be bound by these General Purchase Conditions when contracting any service with RECYCAS. 

RECYCAS reserves the right to cancel or cancel an account in case of inactivity for a long period of time. 

At the time the customer places the first order, the system will ask for more personal data to place the order (shipping data and/or billing data) 

In the event that the Customer had already made previous orders, they only have to indicate their email and password on the form.

In order to comply the established in art. 27.1.c of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE) the client will have technical means at his disposal to identify and correct errors in the introduction of personal information. The registered customer will have access to a control panel at all times by entering their username and password where they can modify at any time incorrect data on personal data of their account, billing data, shipping data.

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UNDER AGE: 

In order to place an order, the customer must be at least 18 years old. 

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DATA PROTECTION: 

At RECYCAS we take very seriously thedata protectionof our clients. For more information you can consult our Privacy Policy.

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MODIFICATION OF THE GENERAL CONDITIONS OF SALE:

RECYCAS reserves the right to modify the general conditions of sale without prior notice, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located on its servers. These changes must be accepted by the User each time a purchase is made. For this reason, this page should be reviewed frequently or every time a purchase is made. 

If any clause of these General Conditions of Contract were declared totally or partially null or ineffective, it will affect only said provision or part of it that is null or ineffective, subsisting in everything else, the rest of the general conditions and having such provision or the part of it that is affected by not putting unless, because it is essential to these general conditions, it would have to affect them in an integral way. 

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LEGISLATION: 

These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.